Aizatron (Pty) Limited (including any and / or all of its affiliates and subsidiaries) of 14 Dixton Road, Mowbray, 7700 (“we”/”us”/our”) respect your personal privacy.
This privacy policy sets out how Aizatron uses, discloses and protects any personal information that you provide or that we collect, when you use this website or that we collect directly from you.
We take our obligations for processing of personal information very seriously and we are committed to ensuring that your personal information is protected. If we ask you to provide certain information by which you can be identified when using this website, it will only be used in accordance with this privacy policy. If you do not wish to provide personal information to us then you do not have to do so, but it may affect your use of this website and / or the products and services offered on it.
We may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are at all times aware of the current policy. This policy is effective from 01 June, 2020.
Collection of personal information
We may ask you to provide the following information:
- Your full names
- Contact information, including email address
- Demographic information such as address, location, postcode, preferences and interests
- Other information relevant to customer surveys and/or promotions
We do not collect sensitive information about visitors to our website. As with most online businesses, we may log information about your access and use of our Site, including through the use of Internet cookies, your communications with our Site, the type of browser you are using, the type of operating system you are using and the domain name of your Internet service provider.
We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you.
If we receive your personal information from third parties, we will protect it as set out in this Policy.
Consent to process of personal information
You consent and agree that we may collect, process (which shall have the meaning ascribed in the definition of “processing” in the Protection of Personal Information Act, 2013 (POPI)), use and store your personal information (including any special personal information) for purposes of (including but not limited to):
- providing the services as described on our Website,
- maintaining our internal administrative or client relationship management systems, including the use of third party IT outsourced providers,
- data analytics analyzing your information in order to optimise processes to increase the overall efficiency of our business and/or system.
- quality and risk management reviews and legal reporting obligations,
- providing information about our range of services,
- carrying out and managing our business operations,
- providing professional advice,
- To better understand your needs, enabling us to improve our products and services
- For internal record keeping
- To circulate promotional emails about new products, special offers or other information which we think you may find interesting
- Direct marketing
- To contact you (by telephone or email) for market research purposes
- To customise the website according to your needs and interests, and
- any legitimate business purposes of or other activities conducted us from time to time.
You undertake to keep the personal information up to date by keeping us informed of any changes that need to be made to the personal information.
Disclosure of personal information
We may disclose personal information
- For the purpose of providing services to customers
- To credit reporting agencies and courts, tribunals, regulatory authorities where customers fail to pay for goods or services provided by us to them
- To courts, tribunals, regulatory authorities, and law enforcement officers as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights
- To third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located outside of South Africa.
Where we disclose your personal information to third parties for these purposes, the third party will be obligated to use that personal information in accordance with this Privacy Policy.
If there is a change of control of our business or a sale or transfer of business assets, we reserve the right to transfer to the extent permissible at law our user databases, together with any personal information and non-personal information contained in those databases. This information may be disclosed to a potential purchaser. We would seek to only disclose information in good faith and where we have sought to maintain confidentiality.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
- Whenever you are asked to fill in a form on the website, indicate that you do not want the information to be used for direct marketing purposes
- If you have previously agreed to us using your personal information for direct marketing purpose,
- You may change your mind at any time by emailing us at [email protected]
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
If you believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at [email protected]. We will respond to any request within a reasonable time and will endeavour to promptly correct any personal information found to be incorrect so that the personal information is accurate, up to date, complete, relevant and not misleading.
Storage and Security
We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial precautions to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
However, no information transmitted over the Internet can be guaranteed to be secure and any transmission and exchange of information is carried out at your own risk. While we cannot guarantee the security of any information that you transmit to us, or receive from us, we take all reasonable and necessary measures to safeguard against unauthorised disclosures of information.
You agree that we shall be entitled to retain your personal information for a minimum period of 5 years, after which your personal information shall be destroyed in accordance with the provisions of POPI. You agree we shall however be entitled to extend the period for which personal information is retained
- If this is required or authorised by law,
- If we reasonably require the information for a longer period for lawful purposes related to our activities or functions,
- It is required by any contract between us, or
- For statistical or research purposes (subject to appropriate safeguards).
Cookies & Web Beacons
We may use cookies on this Site from time to time. Cookies are text files placed in your computer’s browser to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information. However, once you choose to furnish the Site with personally identifiable information, this information may be linked to the data stored in the cookie.
We may use web beacons on this Site from time to time. Web beacons or clear .gifs are small pieces of code placed on a web page to monitor the behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
Links to other websites
Our website may contain links to other websites of interest. We do not have any control over those websites. We are not responsible for or liable for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this Privacy Policy.
Amendments to this policy
This policy may be amended from time to time. Your continued use of our website following any such amendments will be deemed to be confirmation that you accept those amendments.